Shipping policy

Shipping Policy

Last Updated: August 2, 2026

Thank you for shopping with Descents Vault. We strive to process and ship your order as quickly as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment has been received.

Orders are not processed or shipped on weekends or major U.S. holidays.

During periods of high order volume, processing times may be slightly longer.

Shipping

Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times begin once your order has been shipped and may vary depending on the shipping carrier and destination.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

Shipping Delays

While we work hard to ship orders promptly, Descents Vault is not responsible for delays caused by shipping carriers, weather conditions, holidays, customs, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Descents Vault is not responsible for packages delayed, lost, or returned due to an incorrect or incomplete shipping address provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or you believe your package has been lost, please contact us at 

supportdescentsvault@gmail.com

 

 

 within 48 hours of delivery or the expected delivery date. Include your order number and any relevant photos if the package was damaged.

We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us at:

Descents Vault
Email: 

supportdescentsvault@gmail.com